Shipping policy

Shipping Policy

Last Updated: September 2026

Thank you for shopping with GulfNestMart. We currently ship orders to addresses within the United Kingdom only.

We work with trusted fulfilment partners to deliver your order as quickly and safely as possible. Please review our shipping information below before placing your order.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or UK public holidays may begin processing on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email where available.

Estimated Delivery Time

Our estimated delivery time for UK orders is:

6–8 business days after dispatch.

Please note that delivery times are estimates and cannot be guaranteed.

Occasional delays may occur because of circumstances outside our control, including:

  • Courier delays

  • Severe weather

  • Public holidays

  • High seasonal demand

  • Transport or logistics disruptions

  • Unexpected fulfilment delays

We will always do our best to ensure your order reaches you as quickly as possible.

Tracking Information

Tracking information is normally available within 1–3 business days after dispatch.

Once tracking becomes available, we will send the details to the email address provided with your order.

Please allow some time for the courier's tracking system to update after receiving your tracking number.

If your tracking information has not updated for several days, this does not necessarily mean that your parcel has stopped moving. Some couriers may take additional time to scan parcels between delivery locations.

Multiple Packages

Some products may be stored at different fulfilment locations.

If you order more than one item, your order may occasionally arrive in separate packages and at slightly different times.

You will not be charged additional shipping fees because an order has been divided into multiple shipments.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please carefully check your:

  • Full name

  • House or flat number

  • Street address

  • Town or city

  • Postcode

If you notice an error in your delivery address, please contact us as soon as possible before the order is dispatched.

Once an order has been dispatched, we may not be able to change the delivery address.

If a parcel is returned because an incorrect or incomplete address was provided, additional delivery charges may apply if the customer requests the order to be shipped again.

Failed Delivery or Unclaimed Parcels

Customers should make reasonable arrangements to receive their delivery.

If a courier cannot deliver your parcel, they may:

  • Attempt delivery again

  • Leave the parcel in a safe location where permitted

  • Deliver it to a nearby collection point

  • Return the parcel to the sender

Please follow the courier's tracking information and delivery instructions.

If a parcel is returned to us because it was not collected or because delivery could not be completed, please contact our customer service team so we can review the available options.

Lost Packages

If your tracking information shows that your parcel has not been delivered within the expected delivery period, please contact us.

We will review the tracking information and, where appropriate, contact the courier or fulfilment partner to investigate the shipment.

Please do not worry if your parcel is a few days late, as occasional courier delays can occur.

Packages Marked as Delivered

If your tracking information shows Delivered but you cannot locate your parcel, please first:

  1. Check around your property and any safe delivery locations.

  2. Ask members of your household.

  3. Check with neighbours where appropriate.

  4. Review any delivery photo or courier notification.

  5. Contact the courier using your tracking number.

If you are still unable to locate the parcel, please contact us and we will help investigate the delivery.

Shipping Charges

Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.

If your order qualifies for Free Shipping, this will also be shown during checkout.

There will be no unexpected shipping charges added after your order has been placed.

UK Shipping Only

At this time, GulfNestMart only ships within the United Kingdom.

We currently do not offer international shipping.

Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please allow a small additional period for unexpected courier delays.

If there is still no delivery or meaningful tracking update, contact our customer support team with:

  • Your full name

  • Order number

  • Email address used for the order

We will investigate the shipment and assist you as quickly as possible.

Contact Us

If you have any questions regarding your order, delivery, or tracking information, please contact us through our customer support email.

Email: Gulfnestmart@gmail.com

Please include your order number whenever contacting us regarding an existing order.

We aim to respond to customer enquiries as quickly as possible during normal business days.